Privacy Policy

1. Privacy at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our data protection declaration listed under this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.

Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. General information and mandatory information

privacy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.

Note on the responsible body

The responsible body for data processing on this website is:

CHEMOFAST® Anchoring GmbH

Hanns-Martin-Schleyer-Str. 35
D-47877 Willich

mailing address
PO Box 500108
D-47870 Willich

Managing Director
Ralph Jungerman
Business graduate Roger Wintzen

commercial register
Krefeld
HRB 2677

Telephone: +49 (0)2154 8123-0
Email: info@chemofast.com

The responsible body is the natural or legal person who alone or together with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. An informal message by e-mail to us is sufficient. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the responsible supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses an SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of personal data.

3. Data collection on our website

cookies

Some of the websites use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you want (e.g. shopping cart function) are stored on the basis of Article 6 Paragraph 1 Letter f GDPR. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
operating system used
Referrer URL
Host name of the accessing computer
Time of server request
IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 Paragraph 1 lit. f GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore exclusively based on your consent (Article 6 (1) (a) GDPR). You can revoke this consent at any time. An informal message by e-mail to us is sufficient. The legality of the data processing operations that took place up until the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

4. Analytics Tools and Advertising

Google Analytics

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses "cookies" - text files that are stored on your end device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization takes effect on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference to your IP address. As part of the agreement on the order data agreement, which the website operators have concluded with Google Inc., Google Inc. uses the information collected to evaluate website usage and website activity and provides services related to internet usage.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not accept cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Here you can find more information about the use of data by Google Inc.: https://support.google.com/analytics/answer/6004245?hl=en

5. Plugins and Tools

Google Web Fonts

This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly.

For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font will be used by your computer.

For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/ .

Google Maps

This site uses the Google Maps map service via an API. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

In order to use the functions of Google Maps, it is necessary to save your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

Google Maps is used in the interest of an attractive presentation of our online offers and to make it easier to find the places we have indicated on the website. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

More information on handling user data can be found in Google's data protection declaration: https://www.google.de/intl/de/policies/privacy/ .

Privacy Policy for using Google AdSense

This website uses Google AdSense. This is a service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, for the integration of advertisements. Google AdSense uses cookies. These are files which, by storing them on the PC, allow Google to analyze the data relating to your use of our website. In addition, Google AdSense also uses web beacons, invisible graphics that enable Google to analyze clicks on this website, traffic on this and similar information. The information obtained via cookies and web beacons, your IP address and the delivery of advertising formats are transmitted to a Google server located in the USA and stored there. Google may pass this collected information on to third parties if this is required by law or if Google commissions third parties to process the data. However, Google will merge your IP address with the other stored data. By making the appropriate settings in your Internet browser, you can prevent the cookies mentioned from being stored on your PC. However, this means that the content of this website can no longer be used to the same extent. By using this website, you consent to the processing of your personal data by Google in the manner and for the purposes set out above.

6. On-line store

For orders in the online shop, the general terms and conditions apply Conditions of CHEMOFAST ANCHORING GMBH.

Processing of Customer Data

In order to use our online shop, it is necessary to collect customer data:

We need the following data to register you as a customer with us:

categories of data

Company name with legal form (e.g. GmbH)

Company headquarters (street / house number / postal code / city)

Surname and first name of the contact person

phone

Surname and first name of the managing director/owner of the commercial enterprise

You can voluntarily provide us with the following data:

E-mail address - Please note that we need this to access our online shop.

Possibly different delivery address

mobile phone

storage duration

The recorded data will be stored by us as long as you have a business relationship with us. After termination of the business relationship, your data will be deleted. Statutory retention periods remain unaffected.

Legal basis / purpose of processing

The processing of personal data takes place for contractual purposes, the legal bases for processing for these purposes are:

Performance of Contract

If you are a registered businessman or freelancer: according to Art. 6 Paragraph 1 lit. b GDPR, data processing for the purpose of executing the contract or pre-contractual measures.

Legitimate Interest

If you work as an employee of a company, e.g. as an employee in purchasing: according to Art. 6 Para. 1 lit. f GDPR, the legitimate interest of CHEMOFAST ANCHORING GMBH. The legitimate interest of CHEMOFAST ANCHORING GMBH consists in preparing the sale of products from CHEMOFAST ANCHORING GMBH, which is based in particular on entrepreneurial freedom and freedom of occupation.

storage duration

The duration of storage by CHEMOFAST ANCHORING GMBH depends on the storage duration for the original processing purpose.

7. Transmission of your data to payment service providers

Depending on the payment method selected, it may be necessary for your data to be transmitted to payment service providers for the fulfillment of the contract. After your data has been transmitted, the respective provisions of the service provider apply.

Shopify Payments

We use the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered by the payment service provider Shopify Payments, the payment will be processed by the technical service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we send the information you provided during the ordering process together with the information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Article 6 (1) (b) GDPR. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this. You can find more information about Shopify Payments data protection at the following internet address: https://www.shopify.com/legal/privacy . Data protection information on Stripe Payments Europe Ltd. You will find here: https://stripe.com/de/privacy .

PayPal

On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

If you choose to pay via PayPal, the payment details you enter will be sent to PayPal.

legal basis

Your data is transmitted to PayPal for contractual purposes.

Credit card

On our website we offer, among other things, payment by credit card via our payment service provider Stripe Payments Europe Ltd.

If you choose to pay by credit card, personal and payment-related data that is requested and required to process the transaction will be sent directly to your bank or credit card company. Credit card details are collected and stored in encrypted form exclusively by Stripe Payments Europe Ltd.

legal basis

The transmission of your data to Stripe Payments Europe Ltd is for contractual purposes.

Instant bank transfer

On our website we offer, among other things, payment via direct transfer. The provider of this payment service is Stripe Payments Europe Ltd. We do not collect and store the data ourselves.

If you choose to pay via instant transfer, Stripe Payments Europe Ltd requires the IBAN, PIN and TAN of your online banking access.

legal basis

Your data will be transmitted to Stripe Payments Europe Ltd for contractual purposes.

giropay

On our website we offer, among other things, payment via giropay. The provider of this payment service is giropay GmbH, An der Welle 4, 60322 Frankfurt/Main (hereinafter "giropay"). We do not collect and store the data ourselves.

If you choose to pay via giropay, you can use your online banking access PIN and TAN without additional registration.

legal basis

Your data is transmitted to giropay GmbH for contractual purposes.

8. Disclaimer / Disclaimer

The data protection notices of CHEMOFAST ANCHORING GMBH do not apply to third-party applications, products, services, websites or social media offers that can be reached via links that we offer for information purposes. If you use these links, you leave the website of CHEMOFAST ANCHORING GMBH. It is possible that information about you will be collected or passed on by third parties on these pages. CHEMOFAST ANCHORING GMBH has no influence whatsoever on third-party websites. Therefore, CHEMOFAST ANCHORING GMBH does not make any recommendations or warranties for these websites or their data protection practices. Therefore, please familiarize yourself with the privacy policies of any websites you may interact with.